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Privacy Policy
Effective Date: 05/16/2025
Last Updated: 05/16/2025
Hydra Lyfe IV & Wellness values your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IV hydration services, both in-person and online, and is tailored to meet California privacy regulations and HIPAA standards.
1. Information We Collect
We collect the following types of information:
A. Personal Information (as defined by the CCPA/CPRA)
● Name
● Date of birth
● Home and billing address
● Phone number
● Email address
● Emergency contact information
● Driver’s license or state ID (if required for ID verification)
● Payment information (processed securely through third-party providers)
B. Protected Health Information (PHI) – Under HIPAA
● Medical history and current health conditions
● Medications and known allergies
● Treatment plans and service records
● Vitals collected during treatment
● Insurance and billing information
C. Internet and Network Activity
When you visit our website, we may collect:
● IP address
● Device and browser information
● Browsing activity on our site
● Cookies and similar tracking data
2. How We Use Your Information
We may use your personal and health information to:
● Provide IV hydration and related wellness services
● Schedule and manage appointments
● Communicate with you via email, phone, or text
● Verify your identity and eligibility for services
● Process payments and insurance claims
● Improve our services and website functionality
● Comply with state and federal legal requirements
3. Your Rights Under California Law
If you are a California resident, you have the following rights under the CCPA/CPRA:
A. Right to Know
You may request details about the personal information we’ve collected, used, shared, or sold in the past 12 months.
B. Right to Delete
You may request the deletion of your personal information, subject to certain exceptions (e.g., PHI that must be retained under HIPAA).
C. Right to Correct
You may request correction of inaccurate personal information we maintain about you.
D. Right to Opt-Out of Sale/Sharing
We do not sell or share your personal information for cross-context behavioral advertising. If that ever changes, you will be notified and given the right to opt out.
E. Right to Limit Use of Sensitive Personal Information
We limit the use of sensitive personal information (e.g., health data, ID numbers) to what is necessary to provide services or meet legal requirements.
To exercise any of these rights, please contact us at:
● Email: [Insert Privacy Email]
● Phone: [Insert Phone Number]
● Mail: [Insert Business Address]
● Web: [Insert Link to Privacy Request Form if applicable]
We will not discriminate against you for exercising your privacy rights.
4. HIPAA Compliance
As a provider of health-related services, we are also subject to the Health Insurance
Portability and Accountability Act (HIPAA). Your health information is protected under HIPAA, and we are committed to maintaining the privacy and security of your PHI. You have additional rights under HIPAA, including:
● The right to access and obtain a copy of your health records
● The right to request corrections to your records
● The right to receive a Notice of Privacy Practices (available upon request)
5. Data Sharing and Disclosure
We may share your information with the following categories of third parties, only as necessary and in compliance with HIPAA and California law:
● Licensed healthcare professionals
● Health insurance providers
● Third-party service providers (e.g., payment processors, scheduling software)
● Regulatory authorities, when required by law (e.g., public health reporting)
All vendors are required to sign Business Associate Agreements (BAAs) when handling PHI.
6. Data Security
We use industry-standard physical, technical, and administrative safeguards to protect your information, including:
● HIPAA-compliant EHR and scheduling systems
● Encrypted communications and secure data storage
● Limited access to health information by authorized personnel only
While we strive to use commercially acceptable means to protect your personal data, no method is 100% secure.
7. Cookies and Online Tracking
We use cookies and other tracking technologies to enhance your browsing experience on our website. You can adjust your browser settings to disable cookies, but this may impact your experience.
We do not respond to Do Not Track signals at this time.
8. Retention of Data
We retain personal and health information as required by law, including HIPAA regulations (typically 6–10 years for medical records), and business needs. When data is no longer needed, we securely dispose of it.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any information.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the new effective date. We encourage you to review it regularly.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:
Hydra Lyfe IV & Hydration
4255 Clydesdale Way, Montclair, CA 91763
HydraLyfeIV@gmail.com
(909) 293-8331
https://www.hydralyfeivandwellness.com/